My v1 hardware w/ wi-fi is currently running firmware version 2.2.3 and I'm trying to update to 2.3.5 so I can migrate to the new SmartThings app and over-the-air updates through the Konnected app. I'm following the flashing instructions at the link provided, but the Flash Tool times out after only displaying this message:
Connecting........_____....._____....._____....._____....._____....._____....._____....._____....._____....._____
I've refreshed the com port to verify I'm choosing the correct one.
Here are the instructions I'm following:
https://help.konnected.io/support/solutions/articles/32000023470-flashing-konnected-firmware-software
Any help would be appreciated!
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Same exact problem, I opened a ticket as I've been having a lot of issues with the primary and add-on card. Opened up a ticket and got an email from andy, and I replied back with a number of the issues I'm having, but no reply and then they just closed by ticket. Thought I would try updating the firmware today as I saw the same thing you saw, but I just get the connecting...._____ message too.
@Mike,
Sorry, I'm not much help here on actually fixing the problem. Konnected's recommendation to me was to purchase a replacement wi-fi module that came pre-loaded with the current firmware. Since it was $9 on clearance, I did that and it did solve my problem. Slightly disappointing that the fix cost me anything, but my system is working again. You can find the part here:
https://konnected.io/collections/clearance/products/nodemcu-wifi-module
@Mike, the solution Konnected ended up recommending -- which worked, though it cost me a few bucks -- was to purchase a replacement wi-fi module that came pre-loaded with current firmware. Luckily it was on clearance for $9.
https://konnected.io/collections/clearance/products/nodemcu-wifi-module
I just want to note my experience with this because it turns out I had the exact same problem only due to the fact that I can't follow instructions apparently. I kept getting the exact same message as the others...
Connecting........_____....._____....._____....._____....._____....._____....._____....._____....._____....._____
Well, it was my own doing. Like the instructions clearly state, I didn't disconnect the wifi module from the wiring base. I did disconnect the power cord, but I thought I could easily just connect my laptop to the wifi module while it was still connected and flash it real quick. I wasted a lot of time. When I finally realized my mistake and pulled the wifi module off, it immediately flashed and solved all my issues. I felt like a fool. Don't be like me.