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Konnected Help & Support
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Troubleshooting
Known issues and problems
General Troubleshooting
Firmware & software issues & troubleshooting
OTA Update Failure
Device Constantly Reboots after Assigning Zones (Error -11)
WiFi security and the KRACK exploit
Device Debugging with ESPlorer
Device debugging with screen
Device reboots often
Fixing a Reboot Loop
Device Debugging with PuTTY
Device Discovery
Device Discovery Troubleshooting
Disabling device discovery
Debugging Device Discovery with Wireshark
Debugging Device Discovery with NetDisco
Manually Add Device by IP Address in Konnected App
Determine the Port Number on the Konnected Alarm Panel (ESP8266)
Devices Can't be Discovered on Konnected iOS App
Hardware Problems
Device is not responsive and gets hot
Troubleshooting Motion Detectors
Forcing a Wifi Connection
Siren Switch Stuck