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Konnected Help & Support
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Troubleshooting
Common issues and solutions
Common Questions
How do I "factory reset" the device to default settings?
How many zones do I need?
Tamper detection and End-of-Line (EOL) Resistors
Is there an external antenna available?
Using Relay Modules with Konnected
Which Smart Home Hub is For Me?
Device Discovery
Device Discovery Troubleshooting
Manually Add Device by IP Address in Konnected App
Determine the Port Number on the Konnected Alarm Panel (ESP8266)
Devices Can't be Discovered on Konnected iOS App
Konnected Device Firmware & Software
Flashing Konnected Firmware & Software
Installing USB Drivers on Windows
Re-sync Device Settings
Manual Update Needed
Alarm Panel Pro: Release Notes
Device Constantly Reboots after Assigning Zones (Error -11)
Hardware issues
My siren just crackles. Now what?
Troubleshooting Motion Detectors
Installing a Siren Cut-off Switch
Siren Switch Stuck
Connecting a second siren
Legacy: Updating SmartThings: SmartApps & Device Handlers
Migrating from the ST SmartApp to Konnected Cloud
Legacy: HASS Install
Legacy: Set Up Konnected in Home Assistant and Hass.io (0.60 or older)
Set up Home Assistant with secure remote access using DuckDNS and Nginx proxy