Knowledge base

Start here to get Konnected up and running for the first time.

Need to upgrade your Konnected firmware or software? Using an older version of the Konnected SmartApp for SmartThings? Upgrading from a DIY board to the Konnected Alarm Panel?

Here are some other ways you can use, protect and integrate your Konnected devices in your smart home.

Here are some common questions and answers.

Known issues and problems

Information and polices on orders, shipping, returns and refunds.

Konnected has partnered with Noonlight to provide 24/7 smart home monitoring for security, fire and medical emergencies. Available in the U.S. only.