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Konnected Help & Support
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Knowledge base
Getting Started (Installation Step by Step)
Start here to get Konnected up and running for the first time.
Upgrading & Updating
Need to upgrade your Konnected firmware or software? Using an older version of the Konnected SmartApp for SmartThings? Upgrading from a DIY board to the Konnected Alarm Panel?
Solutions and Guides
Here are some other ways you can use, protect and integrate your Konnected devices in your smart home.
Frequently Asked Questions
Here are some common questions and answers.
Troubleshooting
Known issues and problems
Orders, Shipping & Returns
Information and polices on orders, shipping, returns and refunds.
Noonlight 24/7 Professional Monitoring
Konnected has partnered with Noonlight to provide 24/7 smart home monitoring for security, fire and medical emergencies. Available in the U.S. only.
API and Developer Documentation
Learn how to integrate your own products and services with Konnected, or contribute to our development efforts.
V2 Installation Guide
Step-by-Step Guide for Installing v2 and Pro boards (with cloud Integration)