Alarm panel pro fail after firmware update

Smart Home Integrations Home Assistant
1

 I have an alarm panel pro that wasn't updating its state in home assistant. After reading through the guides it seemed like it might be a firmware issue. So I decided to update the firmware. After a successful update to 3.0.1 the devices green power light and blue status light remain on permanently. I connected the device via usb and putty. The output is as follows...


rst:0x1 (POWERON_RESET),boot:0x12 (SPI_FAST_FLASH_BOOT)
flash read err, 1000
ets_main.c 371
ets Jun  8 2016 00:22:57

rst:0x10 (RTCWDT_RTC_RESET),boot:0x2 (DOWNLOAD_BOOT(UART0/UART1/SDIO_REI_FEO_V2))
waiting for download

It appears to be waiting for a firmware download. After pressing the reboot button the same log output appears. I tried rolling back the firmware with the same results. Can anybody provide guidance on how to resolve this issue?

2

I get exactly the same now, after letting it update itself to the newest firmware. :-(

3

I spoke with support and found out that version of the firmware isn’t for the pro boards. Updated to the correct firmware for the pro fixed my issue. Here is a link to the method and correct firmware file is on the same page.
https://help.konnected.io/support/solutions/articles/32000028976-alarm-panel-pro-flashing-firmware

4

That just  worked for me too. :-)