Migration Failure

I have followed the steps in the migration guide.  I cannot get the boards or the smart app to delete from the old ST app or the ST IDE site.  I am having issues getting the items into SHM, Actiontiles will not pick up the new items.   

Is there a complete reboot protocol to delete everything and just start from scratch?  I have spent 4 hours on this and about ready to chuck the system.  

I am having the same issue after following the steps in the migration guide.  When I try to remove I get the error "An unexpected error occurred".  Is there a resolution for this?