Solved
I am at a loss. I have everything built to work on the Smarththings hub but when I tap here to start discovery it wont find the Konnected device. I reloaded Firmware...reset the Konnect device. Konnect shows up in My Apps. I can find other devices and add them to the Hub...but not the Konnect
I see this marked as Solved, but I don't see the solution linked. I'm in the exact same boat. How did this get fixed for you?
I was able to get my issue resolved. What it turned out to be was that I had the SmartThings Hub attached to my network by way of Ethernet. Even though the Konnected panels were attached to the same network, SmartThings wasn't - too smart, that is. I had to reset the Hub, and attach it to the WiFi. Finally, it was like "oh, yeah - I see that!" Anyway - it's an issue with SmartThings, not Konnected in my case.
Dustin - in my case, I originally set up the hub connected to Ethernet (it's an either/or situation - you can't have it connected to both). As a result, it for some reason could "see" certain compatible items, but not others. I could never get it to recognize the Konnected stuff. Finally, I did a reset of the hub and had it connect to WiFi instead of Ethernet. Then, it could "see" items (such as a Wemo plug and the Konnected devices) it couldn't see before. I have a 3rd gen. hub.