So for the past month or so I've been having a very weird problem where the system seems to freeze. What I mean by that is that I open a door and the buzzer doesn't sound. An hour later, I open the same door and then it works as intended. This is not a single sensor issue, as the problem occurs on multiple open/close sensors. Additionally when checking things in SmartThings it will state that a door is open even though the sensor is closed or if I open a door it will not show as open in SmartThings.
Finally, I have not been able to view the panel information in the SmartThings Smart App. An IP address is shown but I can't get access to any other information (such as changing the wifi network).
I just finished updating the SmartThings firmware (if that's the right word for it). The system still seems stuck.
Any suggestions would be greatly appreciated.